How do I get and use coins?

There are several ways to get coins:Coins are awarded for beating any level, with a bigger award for winning with more moves left and for Ha...

How can I purchase coins?

To purchase coins you need to visit the Shop in the bottom left navigation.In the Shop you can find several coin packs to choose from or spe...

I did not receive the coins that I bought

Didn’t get the coins or package you bought? No worries — we can help! Tap “Contact Us” in the top-right corner of the screen and tell u...

I cannot purchase coins

If you can’t buy items in the Shop, a few things might be causing it:Check your connection. You’ll need a stable internet connection to make...

How can I refund my purchase?

If you would like to dispute a puchase you made in Pet Panic, please get in touch with us through the 'Contact Us' link in the top right cor...

How can I pay for a purchase?

All in-app purchases are processed securely through the Apple App Store or Google Play. Please check the store where you downloaded the game...

Where can I find my purchase history?

All in-app purchases in Pet Panic are handled by the store where you downloaded the game (Apple App Store or Google Play). You can view your...

How to cancel my child's accidental purchase

If your child made a purchase in Pet Panic you would ike to dispute you can reach out to us in the 'Contact Us' link in the top right of the...

How to cancel my child's accidental purchase

If your child made a purchase in Pet Panic you would ike to dispute you can reach out to us in the 'Contact Us' link in the top right of the...

Where can I find my purchase history?

Any in-app purchase in Pet Panic is made through the affiliate store you downloaded the game from. You can view your purchase history there....